Some iPhone X Users Say They Can't Activate Their New Devices
- AT&T says some customers had delays but issue is resolved now
- Verizon says models it sold directly didn’t have the problem
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Some iPhone X customers said they couldn’t activate their new devices on Friday, a hiccup for Apple Inc.’s most important product launch in years.
One of the first steps in the activation process requires connecting the phone to customers’ chosen wireless carrier. Those connections didn’t work for some people, essentially making their devices unusable, according to multiple complaints on Twitter.