Twitter Blames Deactivated Trump Account on Exiting Employee
- President’s personal account was down for about 11 minutes
- Incident implies ‘complacency’ on technology from companies
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The fact that U.S. President Donald Trump’s Twitter account was deactivated by a rogue employee has raised questions about how much access and control Twitter Inc.’s workforce has over an individual user’s account.
Trump’s personal page was shut down for about 11 minutes Thursday evening by a customer support employee who was leaving the company. Though Twitter has controls to prevent employees from making tweets from user accounts, the incident suggests that the employee still had some access to accounts and the ability to make changes without much oversight or the need for approval.