HSBC U.K. Online Bank Disrupted for the Second Time in Four Days
A logo sits outside a HSBC Holdings Plc bank branch in London, U.K., on Tuesday, May 2, 2017.
Photographer: Luke MacGregor/BloombergThis article is for subscribers only.
On the day that HSBC Holdings Plc said it was spending $200 million to improve its digital banking services, its app crashed. Again.
After receiving a torrent of complaints on Twitter, the London-based lender via @HSBC_UK said it had fixed the problem within 30 minutes and blamed a "temporary technical issue." The outage follows a similar incident on Friday when a scheduled upgrade went wrong, leaving customers without access to their accounts for several hours on a day when many would have received their paychecks.