Aetna Accidentally Reveals HIV Status of Clients in Mailing to 12,000
- Information on HIV medicine was visible on some letters
- Aetna said its ‘mistake is unacceptable,’ conducts review
This article is for subscribers only.
Insurer Aetna Inc. inadvertently revealed the HIV status of some clients in a mailing about medication for the disease sent to about 12,000 people last month.
The beginning of the letter, informing patients about options under their Aetna plan when filling their HIV prescriptions, was in some cases visible below the person’s name and address on the envelope, through a large plastic window, according to the Legal Action Center and the AIDS Law Project of Pennsylvania, which first revealed the mailing problem.