Cybersecurity
Cyberattack on Medical Software Shows Industry Vulnerability
- Nuance’s transcription service still affected weeks later
- Hospitals are among most frequently targeted, KPMG says
How to Manage Risk From Cyber Attacks
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Many doctors still can’t use a transcription service made by Nuance Communications Inc. three weeks after the company was hit by a powerful, debilitating computer attack.
Hospital systems including Beth Israel Deaconess in Boston and the University of Pittsburgh Medical Center said eScription, a Nuance staple product that allows physicians to dictate notes from a telephone, still isn’t functioning. The outage obliterated doctors’ instructions to patients, forcing some to revert to pen and paper.