Buffett Says United Made a ‘Terrible Mistake’ With Passenger Clash
- He says confrontation doesn’t change his investment strategy
- Buffett says managers’ first instinct is often to defend staff
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Warren Buffett, the top investor in United Continental Holdings Inc., faulted the airline for a confrontation last month with a passenger who was ripped out of his seat and dragged off a plane after refusing to give up his spot for a crew member.
“Obviously, it was a terrible mistake,” Buffett said Monday in a televised interview on CNBC.