Airline Leaders Lambasted at Hearing on Passenger Treatment
- Hearing called in wake of United passenger getting hauled out
- Carriers are changing policies in response to incident
United CEO Says 'We Had a Serious Breach of Public Trust'
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Lawmakers lambasted executives from United Airlines and other carriers Tuesday as the first of two congressional hearings began into the high-profile incident of police dragging a man off a flight last month.
"The reason I’m sitting here now is because on April 9 we had a serious breach of public trust," Oscar Munoz, chief executive officer of United Continental Holdings Inc., told members of the House Transportation and Infrastructure Committee.