United Airlines Sued by Passenger Over Alleged Seat Shift
- Woman claims she was escorted to economy section from business
- Lawsuit comes amidst public-relations crisis for air carrier
Will United Airlines’ Customer Problems Impact Investors?
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United Airlines has another passenger complaint to deal with -- this time in court.
Karen Shiboleth claims she was forced out of her business-class seat during a flight to London from Newark, New Jersey, in September and escorted to the rear of the plane without an explanation. She sued the airline Monday, claiming she’s out $9,146 in fees and award points, but seeks at least $150,000 in punitive damages “to deter such behavior in the future.”