The Biggest Time Suck at the Office Might Be Your Computer

Sometimes it seems like we’re still living in a dial-up world.
Photographer: cyano66/Getty Images/iStockphoto
Lock
This article is for subscribers only.

It was the third hour of doing nothing that broke James Scott.

The 25-year-old researcher was sitting at his desk at an insurance firm in northern England when the internet went down. And with it went access to all of his files, which were sitting on a company server.