United Air Won't Fire Anyone Over Dragging Debacle, CEO Says
- ‘The buck stops here,’ Munoz says on call to discuss earnings
- Shares drop as analysts grill CEO on plans to boost capacity
Will United Airlines’ Customer Problems Impact Investors?
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United Continental Holdings Inc. won’t fire anyone over last week’s incident in which a passenger was dragged off a plane, an episode that sparked worldwide condemnation of the airline.
“It was a system failure across various areas, so there was never a consideration for firing an employee or anyone around it,” Chief Executive Officer Oscar Munoz said Tuesday on a conference call with analysts. He acknowledged “lots of conjecture” about his own fate at the nation’s third-largest carrier and said “the buck stops here.”