Skip to content
Subscriber Only

Bezos Says Artificial Intelligence to Fuel Amazon's Success

  • CEO’s annual shareholder letter promises ‘much more to come’
  • Machine learning enhances products ‘beneath the surface’
Video player cover image

The Robots Making Your Online Orders Faster

Amazon.com Inc. is embracing artificial intelligence to deliver goods more quickly, enhance its voice-activated Alexa assistant and create new tools sold to others through its cloud-computing division, Chief Executive Officer Jeff Bezos said in his annual shareholder letter.

Changes ushered in by artificial intelligence and machine learning will help the companies that embrace them and put up barriers for those who don’t, the world’s second-richest man wrote in a 1,700-word letter released Wednesday.