Uber to Hire COO After Kalanick Pledges to ‘Get Leadership Help’

  • Company faces multiple challenges from lawsuits to image
  • CEO promised to shore up ranks after argument with driver

Uber CEO Kalanick Caught on Video Arguing Over Fares

Uber Technologies Inc. is seeking a chief operating officer, making good on a pledge by Travis Kalanick to seek “leadership help” after a verbal altercation with a driver was caught on video.

The new hire will be, "a peer who can partner with me to write the next chapter in our journey," Kalanick, the chief executive officer, said in a posting on the company’s website Tuesday.

Uber has been in the limelight for all the wrong reasons this year. The ride-hailing app was criticized for undermining a taxi strike against Trump’s immigration ban in January. In February, a former employee wrote a blog post about her experiences of sexual harassment while working for the company and Uber is also facing a lawsuit from Alphabet Inc.’s autonomous car company Waymo for allegedly stealing trade secrets.

The argument with the driver, made public late last month, was the last straw. A day after the video was released, Kalanick wrote an email to his employees saying, “I need leadership help, and I intend to get it.”

Kalanick’s fellow executives include Chief Technology Officer Thuan Pham, Chief Product Officer Jeff Holden, Chief Security Officer Joe Sullivan and General Counsel Salle Yoo.

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