VW Leaves EU Consumer Chief `Desperate' Over Dieselgate

  • Consumer affairs commissioner pushes for compensation in kind
  • Jourova says VW can’t treat its EU customers the way it has
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The European Union’s consumer affairs chief said Volkswagen AG’s failure to compensate EU-based customers hit by the dieselgate scandal has made her feel “desperate.”

Vera Jourova vowed to keep pushing for the carmaker to offset the burdens caused by its cheating, saying that VW’s reluctance to go beyond a commitment to provide repairs and more information about vehicles affected is tormenting her.