Photographer: Kiyoshi Ota/Bloomberg

Disney Among Retailers Ending On-Call Shifts to End Probes

  • N.Y.’s Schneiderman calls provisional shifts ‘burdensome’
  • Abercrombie & Fitch and others reached similar deal in 2015

Six national retailers including Walt Disney Co.’s stores and the teen-clothing chain Aeropostale Inc. agreed to stop using on-call work shifts for U.S. employees to resolve a multistate probe into a practice that hinders planning for childcare and other life activities.

Such "burdensome" scheduling requires employees to call in as late as one hour before a scheduled shift to find out if they will work and be paid that day, New York Attorney General Eric Schneiderman, who led the nine-state investigation, said Tuesday in a statement.

The other retailers in the agreement, covering a combined 50,000 employees, are the baby-clothing retailer Carter’s Inc., youth-oriented clothing chain Pacific Sunwear of California Inc., specialty retailer Zumiez Inc. and DavidsTea Inc., according to the statement.

Tuesday’s deal expands on a similar agreement reached in the same probe in 2015 between the state attorneys general and retailers including Abercrombie & Fitch Co., Gap Inc., J.Crew Group Inc., Urban Outfitters Inc., Pier 1 Imports Inc., and L Brands Inc., the parent company of Bath & Body Works and Victoria’s Secret, according to the statement.

"People should not have to keep the day open, arrange for child care, and give up other opportunities without being compensated for their time,” Schneiderman said.

Four of the companies -- Disney, Carter’s, David’s Tea, and Zumiez -- also agreed to give employees their work schedules at least one week in advance, according to the statement.

Disney posts its schedules two weeks in advance and began phasing out on-call in July 2015, the company said in a statement. An e-mail message left with Aeropostale wasn’t immediately returned.

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