Apple Said to Plan Improved Cloud Services by Unifying TeamsBy
Cloud service engineering teams to move closer together
Company continues shifting services to its own infrastructure
Apple Inc. plans to unify its separate internet services groups into a single campus to better compete with Alphabet Inc.’s Google and Amazon.com Inc. in the cloud, according to people familiar with the plans.
Apple cloud services teams run by executive Eddy Cue, including Siri, Maps, iCloud, Apple Pay, Apple News and parts of iTunes and Apple Music, will move together into the company’s existing Infinite Loop campus in Cupertino, California, the people said. Currently, most Apple services are developed separately from each other in office parks rented out in other parts of Cupertino and Sunnyvale, California.
Another person with knowledge of the matter said that Cue’s team will be located in at least three different locations across Silicon Valley.
The current structure contributes to software bugs and slow product development, the people said. Bringing the teams together at a single, dedicated campus is designed to improve growth of the services business and fight competition from Google and Amazon, the people added. They did not want to be identified talking about private Apple plans. Apple declined to comment. Another person said that it’s always been part of Apple’s culture to house teams together, where possible.
As iPhone growth slows and Apple goes behind the scenes to develop new hardware, the services business has been a bright spot. It grew almost 20 percent in the third quarter and may soon pass the Mac and iPad as Apple’s second-largest revenue source. Still, Apple’s cloud services have been criticized by users because of technical issues and a lack of new features. The company also stumbled in 2008 with MobileMe and in 2012 with Maps.
Space for the cloud teams at the current headquarters will begin to open as Apple inches toward the launch of Apple Campus 2, a futuristic, circular structure with multiple floors of open work space. Apple will begin moving employees there in 2017, Chief Executive Officer Tim Cook said in March. Apple broke ground on the new campus in 2013, following a well-documented announcement by company co-founder Steve Jobs in 2011.
While many Apple executives want to relocate their teams to the new campus, Cue thinks unifying at the old campus is a suitable way to improve his organization, one of the people said.
A committee of Apple managers is working on the plan to reorganize Apple across its current and future locations. Apple originally expected up to 13,000 employees at the new campus. Apple anticipates that the number may grow and recently discussed plans to adjust internal office space if necessary, according to a person familiar with the situation.
The new building features open floor plans and few traditional offices. While some of Apple’s senior vice presidents are expected to see their offices move over to the new campus -- less than a five minute drive from the current headquarters -- management must be at a vice president level or above to get a formal office, one of the people said. Previous plans included office space for senior directors, who report to vice presidents. Another person said that some employees below vice president will be eligible for offices.
The new campus will include bench seating, long work tables, and open cubicle spaces, potentially irking employees used to quiet office environments, two people briefed on the new campus’s plans said. Apple’s presentations to the city of Cupertino have indicated that the open floor plan designs are conducive to collaboration between teams.
Apple is also reorganizing its cloud computing resources to bolster its services business. The company is moving its infrastructure -- things like software to process Siri queries and Apple Music downloads -- onto a single, Apple-made system, according to people familiar with the matter. Code-named Pie, the platform gives Apple more control and may speed up load times.
Apple has begun moving over parts of Siri, the iTunes Store, and Apple News to the new platform, one of the people said. Apple plans to move other services, including Maps, to its new system over the next few years. Apple has also developed an internal photo storage system dubbed McQueen to gradually end its reliance on Google and Amazon servers, the people said.
The company recently indicated it is taking the cloud more seriously by hiring former Time Warner Cable executive Peter Stern as a vice president leading cloud services.
— With assistance by Alex Webb
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