Every two weeks, Jeff Bezos holds an hour-long conference call with executives at the Washington Post. Twice a year, the managers fly to Seattle for day-long strategy sessions with the Amazon.com Inc. founder. And every so often, they find a reader complaint in their inbox forwarded without comment from Jeff@amazon.com.
More than two years after he bought the Post from the Graham family for $250 million, Bezos has shaped its digital transformation in ways big and small. His behind-the-scene influence has yielded a milestone: The newspaper has surpassed the New York Times in unique U.S. Web visitors two months running.
