Comcast Creates 5,500 Jobs to Improve Customer Service
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Comcast Corp., the biggest U.S. cable-TV provider, will create more than 5,500 jobs during the next few years to improve customer service.
Three new customer-support centers employing 2,000 workers will be set up in Albuquerque, New Mexico; Spokane, Washington; and Tucson, Arizona, Comcast said Tuesday in a statement. It also set a goal for punctual service and will credit customers $20 if a technician is late to an appointment.