Amazon’s Fast Refunds Set Pace for Online Product Returns
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Amazon.com Inc. is known for its efforts to woo consumers with fast deliveries and vast product selection. It turns out the Web retailer is just as assertive when it comes to refunds for returned merchandise.
The Seattle-based company takes 1.3 days on average to return cash, the quickest among online stores, according to new research from StellaService Inc., which tracks e-commerce data. While most Web stores will only pay once a return parcel is on its way, Amazon offers instant refunds for some purchases, issuing immediate credit and 30 days to return a product.