Singapore Air Resolving Business Class Economy Fare Snag
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Singapore Airlines Ltd. was working with travel agents in Australia to recover the difference in fares on business-class tickets that were mistakenly sold at economy-seat prices.
Some travel agents sold the tickets using a “booking class” that was originally designated for economy seats, Singapore Air said in an e-mailed statement yesterday. The airline said today the tickets sold involved 900 segments, or journeys between two cities. Singapore Air said it doesn’t immediately know how many people purchased those tickets. The fare conditions state that it’s only valid for coach class travel, according to the airline.