Goldman Sachs Turns to Digital Surveillance to Catch Rogue Bankers

Analytics software promises to spot suspicious behavior

Between allegations that they manipulated benchmark interest rates or wrote faulty mortgages, banks have racked up more than $170 billion in litigation costs since 2008, according to an estimate by the Macquarie Group. So some financial institutions are investing in technology that can sift through millions of e-mails, instant messages, and transcripts of telephone calls to spot suspicious behavior before it explodes into a mess of lawsuits and fines.

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