Starbucks Changes Rules to Make Workers’ Lives Easier
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Starbucks Corp. is working to make its cafe workers’ lives easier by improving scheduling practices after a New York Times story detailed the struggles of one of its employees.
The world’s largest coffee-shop chain is immediately changing its policies so that employees never have to work opening and closing shifts back to back, Cliff Burrows, president of the Americas region, said in a letter e-mailed to more than 130,000 employees across the U.S. today. Starbucks also will transfer workers to a store closer to their home if their commute is longer than one hour, he said.