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Amazon’s Music Service Said to Hit Snags With Universal

Add the world’s biggest record label to the list of companies standing up to Amazon.com Inc.

As the Seattle-based online retailer prepares to introduce a music streaming service to compete with Apple Inc., Spotify Ltd. and Pandora Media Inc., it has run into hurdles landing a deal with Universal Music Group Inc., whose artists include Kanye West and Lady Gaga, according to people familiar with the plans. Amazon offered Universal Music and other labels a lump sum in exchange for access to a selection of their catalog, an amount that Universal Music considers too low, said two people, who asked not to be identified because the discussions are private.