RBS Apologizes to Customers for Latest ATM Failures
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Royal Bank of Scotland Group Plc, Britain’s biggest taxpayer-owned lender, apologized for a technical fault that left customers unable to access accounts and offered to compensate those who have lost money.
“The system issues that affected our customers last night have now been resolved,” Linda Harper, a spokeswoman for RBS, said in an e-mailed statement today. “We have heard from some customers who are experiencing issues this morning as systems get back to a fully normal service. We will continue to monitor the service throughout the day and apologize for the inconvenience this has caused.”