How PetSmart Shampoos Its Way Around Amazon

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Jeff Bezos is not interested in shampooing dogs—at least not yet.

That, in a nutshell, is why PetSmart has continued to fetch sizable returns despite pressure from Amazon’s Wag.com. The e-commerce giant’s pet store is well into its third year of business, with no shortage of treats and toys on offer. And those consumers regularly tasked with laying in a 31-pound bag of dog food probably appreciate Amazon’s “free” delivery service more than most.