Travelers Ends ExlService Agreement After Confidentiality Breach
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Travelers Cos., the property insurer in the Dow Jones Industrial Average, ended a contract with ExlService Holdings Inc. after the vendor’s employees violated confidentiality policies.
The staff shared a “procedural document” externally, according to a regulatory filing today from New York-based ExlService, which provides offshore business-process services to financial companies. The employees were fired, according to the filing, which didn’t say how many people were involved.