Customs Waits at Airports Found to Be Three to Five Hours
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U.S. Customs and Border Protection staffing shortages are leaving arriving international travelers standing in line for almost five hours at the busiest airports, according to a travel industry report.
Peak wait times reached a high of 4.5 hours at New York’s John F. Kennedy International Airport in December 2012. At Miami in April 2013, the peak wait times were 4.7 hours.