Allstate to Cut 379 Jobs, Close Call Center in IllinoisKathleen Chaykowski
Allstate Corp., the largest publicly traded U.S. home and auto insurer, said it will cut about 379 employees next month, or about 1 percent of its workforce, by closing a call center in Woodridge, Illinois.
The call center will close on Aug. 11, Chris Bauer, a spokesman for Northbrook, Illinois-based Allstate, said today in an e-mailed statement. The Chicago Tribune reported Allstate’s plans earlier today.
“More of our calls are now being sent directly to our agencies,” Bauer said. “This has resulted in lower call volumes to our call centers, so the difficult decision was made.”
Allstate had about 38,000 full-time employees at year-end, according to a filing. It is among insurers including Axa SA and Sun Life Financial Inc. that have sought to sell life and annuities assets as low interest rates pressure returns.
The Illinois Department of Commerce and Economic Opportunity said in a report today that Allstate notified the state in June that it will cut 348 jobs in Woodridge next month and 31 in Northbrook.