Verizon Cited by U.S. FCC for Failures in 911 Call Outages
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Carriers including Verizon Communications Inc. didn’t follow their own procedures for backup power and system design, causing 911 emergency-calling service to fail for more than 2 million people after storms last June, U.S. regulators said.
Federal Communications Commission Chairman Julius Genachowski, in an e-mailed statement accompanying an agency report issued today, said he will seek rules to strengthen 911 service.