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Amazon Apologizes for Christmas Eve Outage Affecting Netflix Inc. apologized for a Dec. 24 disruption in its cloud-computing services that hindered Netflix Inc. customers from watching movies, and said it is taking steps to prevent a recurrence.

Netflix said last week that many users in the Americas were unable to access online content on Christmas Eve because of an outage caused by Amazon’s Web storage and computing system. Amazon didn’t identify Netflix in its statement, which was posted online on Dec. 29, according to Tera Randall, a spokeswoman for Amazon Web Services.