Sprint's Long, Slow Crawl Toward Profitability

Its CEO tries to spur profits with an Apple deal and network upgrades
CEO HessePhotograph by Jeff Kowalsky/Bloomberg

Dan Hesse, chief executive officer of Sprint Nextel, sits in a plush office that he inherited from his predecessor, on a half-empty 200-acre campus he didn’t build, trying to lead a company back to a place it hasn’t been in six years: profitability.

Since taking over in December 2007, Hesse has worked to fix the mess he was handed after Sprint’s $36 billion acquisition of Nextel in 2005 failed, causing 3.1 million subscribers to flee the Overland Park (Kan.)-based carrier. Although his regime has had its own struggles, including a turbulent joint venture with Clearwire and a foray into a dead-end WiMAX wireless technology, he says Sprint is on track to return to the black in 2014.