Cybersecurity
BofA Says Online Slowdown Caused by Traffic, Not Hackers
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Bank of America Corp. said online access to accounts was slowed or halted temporarily for a second consecutive weekday because of heavy customer traffic at the biggest U.S. lender.
“We do take proactive steps to manage customer traffic during peak hours,” Tara Burke, a spokeswoman for Charlotte, North Carolina-based Bank of America, said today in a telephone interview. “Because of that, you are seeing some customers having slowness or access issues. It’s not malware, it’s not hacking, there is no compromise to customer information. I know there’s people out there saying that. It’s not true.”