Gobillot: A Day in the Life (June 29)

8:30am Network planning IMO check-in

9:00am Revenue mgmt IMO check

9:00am Biweekly—partner migration

9:30am Customer experience IMO check

10–11:30am Pete’s staff meeting

10:15am Marketing IMO check-in

10:20am Biweekly .com branding check-in

11:15am Maintenance IMO check-in

11:30am Biweekly—program design check-in

11:45am AO/Cargo IMO check-in

12:00pm Going-away lunch

1:00pm Loyalty-program transition

1:15pm Safety & QA IMO check-in

1:30pm Credit-card launch

1:45pm Regional/Express IMO check-in

2:00pm Bank account/number migration

2:15pm NOC (SOCC/OCC) IMO check-in

2:30pm Data/databases

2:45pm Real estate IMO check-in

3:00pm Biweekly—loyalty marketing systems

3:30pm Procurement IMO check-in

3:30pm Biweekly—change readiness

4:00pm Fleet IMO check-in

4:30pm Communications IMO check-in

5:00pm Synergy IMO check-in

6:00pm Game: JAG/WU Nats vs Westbury

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