Ford’s Fields Says Automaker Is ‘Back on Track’ on Quality
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Ford Motor Co., the second-largest U.S. automaker, said it’s “back on track” in improving the quality of its vehicles and that performance in North America will be mixed for the year.
The automaker is fixing defects in its MyFordTouch and Sync technology and improving the software, Mark Fields, president of the Americas, told reporters today in Dearborn, Michigan, where Ford is based. The company said while reporting first-quarter results in April that quality performance for the year would be “mixed” after falling short of a goal to improve in the period.