A new opp for Indian outsourcers--if they take it

Steve Hamm

I had breakfast yesterday with Zach Nelson, CEO of NetSuite, one of the up-and-coming on-demand software outfits. NetSuite, which sells run-the-business software delivered over the Net as a service for small to medium-sized companies, has 7,000 customers and is growing at about 60% a year. As Nelson contemplates the company's next wave of growth and maturity, he has begun talking to Indian tech services outfits about getting into the business of offering configuration services for NetSuite clients. This would help NetSuite expand faster. While the several weeks that it takes to set up a business on NetSuite is nothing compared to the months or years it takes in install big traditional software packages from SAP and Oracle, there is some complexity in the job.

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