The Techno-Culture Clash in Telecom
On display at the industry's big trade show: Tensions between wireless carriers and their hardware and software partners
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By Stephen H. Wildstrom
Software companies run on Internet time. Speed is everything, and if the product that is shipped doesn't quite work, it can always be fixed in the next release. The handheld-computer industry works on PC time. It's more important to get the product right out of the box, because hardware is difficult to fix. Time-to-market considerations still dominate the process.