What To Do When Your Online Broker Screws Up
Online brokers love to boast about the growing number of online trading accounts. But there's one statistic the industry would like to keep secret: Investor complaints against online brokers are rising about four times faster than account openings. Last year, the number of online complaints skyrocketed to 3,000--a 200% hike over 1998 and a 1,200% jump over 1997, says the Securities & Exchange Commission.
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