Who Knows Where You Are? The Satellite KnowsPaul M. Eng
Michael Morvice wanted his Minute Man Delivery service in Gardena, Calif., to live up to its name. A big obstacle: dispatching the 40-truck fleet efficiently. Dispatchers had to remember each driver's route and were constantly squawking over two-way radios to track their drivers. Now, dispatchers know at all times where each truck is and can alter routes all day long--adding last-minute pickups, for instance. The bottom line: Morvice says he can dispatch a truck in half the time.
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