Nissan Aggravates Customers Attempting to Turn New Leaf: Cars

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Nissan Motor Co. is aggravating the customers it needs most.

Nissan, which wants to become the top seller of electric cars, repeatedly delayed deliveries to some U.S. buyers who reserved the first 20,000 Leaf plug-in hatchbacks, according to interviews with customers. They said Nissan unexpectedly dropped some from the waiting list temporarily, asking that they reapply if they couldn’t prove they’d arranged installation of home-charging units that can cost more than $2,000.