Aug 6th, 2018
Facebook Is One of the Least Trustworthy Online Companies, Om Malik Says
Facebook shares rose the most since April on Monday, off reports that the company is forging deeper relationships with banks to offer customer-service products via its Messenger chat app. Facebook has for years worked to make Messenger a natural place for consumers to communicate with businesses, aiming to replace email. In response to the WSJ report, Facebook didn't deny pursuing bank partnerships, though the company did clarify that any customer information it gathered won't be used for advertising. Could this spark additional concerns around customer privacy? Bloomberg Technology's Emily Chang discusses with Om Malik of True Ventures. (Source: Bloomberg)
