Tech Disruptors: Microsoft on Turning Pilots into Rollouts
Tech Disruptors
Microsoft on Turning Pilots into Rollouts
“No great company became a great company because they saved a lot of money. They became a great company because they delivered amazing innovative experiences.” Declares Eric Boyd, Corporate Vice President of the Azure AI Platform at Microsoft, to Senior Technology Analyst at Bloomberg Intelligence Anurag Rana. Boyd explains how Azure OpenAI Service, Azure Machine Learning, and AI Foundry fit together. He then zooms in on what’s required to move from a pilot to broad usage: securing enterprise data, retrieving the right context (including “IQ” tooling), evaluating prompts across models, and managing cost with techniques like model routing. He also discusses how customers are approaching model choice between OpenAI, Anthropic, and open-source options, and why “AI ROI” often shifts from quick cost takeout to revenue and customer experience improvements as deployments mature.
Mar 05, 2026