Dialpad Brings AI to Contact Centers and Business Communication: Tech Disruptors
Dialpad Brings AI to Contact Centers and Business Communication
Tech Disruptors
Unifying the business communication stack from contact center to sales team to business collaboration is Dialpad's focus. Craig Walker, founder and CEO, speaks on Dialpad's AI solutions across unified communication-as-a-service (UCaaS), contact centers and conferencing. In this episode of Tech Disruptors podcast, Craig sits down with Bloomberg Intelligence analyst Niraj Patel and dives into the Dialpad's customer focus, software spending trends and how the company is position in a crowded landscape. Tune in to learn about Dialpad's LLM that is built on over 6 billion minutes of long form conversation, the AI disruption and more.
Oct 15, 2024