What Living in New York City Is Like Now:  From Rent to Rats

By Max RiveraLaura NahmiasChristopher Cannon | The Big Take

Empty schools. Shuttered stores. Widespread job losses.

This was the grim reality taking hold for New Yorkers five years ago, as the Covid-19 pandemic brought the largest US city to a standstill.

The devastation was so great and the upheaval so drastic that a return to New York’s pre-pandemic rhythms — and a full revival of its economy — seemed far from inevitable. The city lost nearly 1 million jobs in March and April 2020 and would eventually see more than 46,000 deaths from the public-health crisis.

As jobs went online and residents fled for open space, New York’s vaunted status as a destination for anyone aspiring to succeed in business or culture faced an existential threat.

Bloomberg News analyzed dozens of data indicators that together show a highly uneven recovery from that shock. In many categories, from school absenteeism to felony arrests to drug overdose deaths, the figures show the city is worse off than before the pandemic hit.

Yet in other areas, there’s been a rebound: Tourists have flooded back and the city has more jobs than it did at the end of 2019.

So is New York back? That depends on what metrics you’re using.

21

Better

6

Little change

30

Worse

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Economy

New York is faring better than before the pandemic on a key measure of prosperity: real gross domestic product.

Yet it’s not hard to find cracks in the city’s economic recovery. New York City’s unemployment rate was 5.2% in 2024, up from a 4% annual rate in 2019. Though jobs have been returning after the early wave of layoffs, much of the growth is in relatively low-paying roles, like home health aide.

New York’s inflation rate surged well above the national one shortly after Covid-19 was declared a pandemic, and continues to outpace the country overall.

Soaring prices meant that, even as median incomes grew by 10%, many New Yorkers were likely left feeling it was harder to stretch their paychecks.

While middle-class and lower-income families were struggling to figure out how to absorb price increases, New York’s ranks of ultra-wealthy residents grew: There was an 11% increase in those making seven figures or higher from 2019 to 2022, according to the latest available tax data.

Wages
+12.0%
Private average hourly earnings of all employees.
Median household income
+10.3%
Change in median income from 2019 to 2023.
Real gross domestic product
+6.1%
Change in economic output for the five counties that make up New York City, 2019 to 2023.
Jobs
+3.2%
Change in total jobs. Chart shows key sectors.
Small businesses
+0.6%
Number of businesses with 50 or fewer employees.
Labor force
+0.5%
Inflation
+20.1%
Consumer price index for the New York City metro area.
City-issued film permits
–31.7%
Number of permits issued to film on public property. This does not include activity on studio sets.
City debt per capita
+36.0%
Debt per capita jumped by nearly $4,000.

Real Estate

Housing in New York has become more expensive, contributing to a broader cost-of-living crisis. Apartment rents have soared and there were fewer affordable housing starts than in 2019.

The median home sale price has risen — an obstacle for many would-be buyers. And while some owners have seen a boost to their equity, many are grappling with higher common costs for items such as maintenance and insurance.

High borrowing costs and the expiration of a key tax break have also limited new construction in the city recently, which risks exacerbating the housing crunch.

Pandemic work-from-home policies emptied many New York office buildings, and the Manhattan office market is still recovering. While leasing activity was strong to start the year, tenants have favored newer buildings, leaving some older properties struggling to fill up space.

Capital spending
+39.6%
Funding commitments to build long-term construction projects, like facilities and infrastructure.
Median home sales price
+20.0%
Change from Dec. 2019 to Dec. 2024.
Evictions
–10.5%
Affordable housing starts
–1.5%
Vacant storefronts
+3.6%
Vacant storefronts from Q1 2020 to Q4 2024.
Building permits
–15.1%
Permits issued by Department of Buildings. This includes new builds and permit renewals.
Apartment rent
+16.3%
Median monthly rent citywide. Change from Dec. 2019 to Dec. 2024.
Manhattan rent
+23.9%
Median rent on new leases.
Vacant office space in Manhattan
+111.4%

Taxes

New York saw its tax revenue boom, with 2024 receipts 21% higher than 2019. That’s in part because higher home values pushed up property tax revenue, and inflation contributed to greater sales tax revenue. Receipts dramatically outpaced the city’s doomsday estimates, allowing Mayor Eric Adams to restore budget cuts he’d implemented amid a surge in spending on the migrant crisis.

Ultimately, while the city spent billions sheltering and caring for thousands of migrants, it still had the cash to expand bike lanes, social programs and fund labor contracts with pay raises for nearly all the city’s unionized workforce.

Other income tax revenue
+72.2%
Includes general corporation, financial corporation, unincorporated business, pass-through entity, personal income (non-resident city employees) and utility tax.
Real estate tax revenue
+18.3%
Sales and use tax revenue
+17.4%
Use tax is applied to tangible personal property and services purchased outside the state for use in state.
Hotel room occupancy tax revenue
+14.4%
Personal income tax revenue
+5.1%
Commercial rent tax revenue
–1.3%
Commercial rent tax is charged to tenants of commercial property in Manhattan below 96th Street.

Quality of Life

On key health and safety measures, the city has backslid from before the pandemic. Drug overdose deaths have more than doubled, though they are starting to trend downward. It’s also taking longer for the fire department to respond to life-threatening medical emergencies, which officials have blamed on traffic congestion, lack of emergency medical technicians and an increase in the number of emergency incidents.

Reports of petty thefts at drug stores have surged — one reason some products remain under lock-and-key at these retailers — to the frustration of many shoppers.

In 2021, Eric Adams, a former police captain, won election after a primary against a crowded field of Democrats on a platform of addressing crime and quality-of-life issues that had come into focus in the pandemic.

City sanitation officials say rat sightings are a number that historically goes in one direction: up. But since the city in 2024 began requiring residential buildings to put trash into hard containers instead of rat-magnet trash bags on city streets, rat sightings have begun to decline, the Sanitation Department says.

Environmental noise complaints
–10.1%
Noise complaints received by the Department of Environmental Protection.
Graffiti reports
+14.6%
Total number of graffiti reported via 311.
Fire Department ambulance response
+16.0%
The time it took for FDNY medical services workers to arrive at life-threatening emergencies.
Deaths
+24.8%
Annual deaths per capita.
Felony crimes
+32.0%
The total number of major felony crimes per capita across seven categories: murder and non-negligent manslaughter, forcible rape, robbery, felonious assault, burglary, grand larceny and grand larceny auto.
Petit larceny in drug stores
+37.4%
The number of reported thefts under $1,000 at drug stores.
Summonses
+37.7%
Tickets issued per capita for quality-of-life offenses, like drinking in public and public urination.
Rat sightings
+48.7%
Total number of rat sightings reported via 311.
Police response time
+55.1%
New York Police Department’s response time to all crimes in progress.
Drug overdoses
+110.9%
Number of deaths from unintentional drug overdoses.

People in the City

The pandemic unleashed an exodus from New York, with health fears and the rise of remote-work arrangements spurring residents to flee for smaller cities and towns. Later, a run-up in housing prices sent more people packing.

But the latest data show that the dip in population has been partly erased, boosted by a wave of migrants that the city housed in former hotels and other properties it turned into shelters.

Even as the population has recovered and workers have returned to offices, subway ridership remains well below 2019. Still, it has improved since the depths of the pandemic.

Tourism is mostly back in force. Area airports, including newly remodeled LaGuardia Airport, have surpassed their pre-pandemic number of travelers.

Citi Bike trips
+102.1%
Visitor spending
+22.3%
How much money tourists put into the city’s economy.
Airport passengers
+4.1%
The number of passengers at John F. Kennedy International Airport, LaGuardia Airport and Newark Liberty International Airport.
Population
–3.0%
Total number of people in the city.
Visitors
–3.5%
The number of visitors coming to New York City.
Times Square foot traffic
–20.9%
People in Times Square from Dec. 2019 to Dec. 2024.
Subway riders
–29.7%
New York Public Library program attendance
–36.0%
Number of people at events held at the library system’s 92 branches in the Bronx, Manhattan and Staten Island. The attendance drop comes as the system offered fewer events.

Education and Child Care

New York, like the US overall, has struggled to recover from the learning loss of pandemic-era remote schooling.

Test scores for the city’s fourth and eighth graders have yet to surpass 2019 figures, despite major policy efforts. That’s a gloomy showing for a system where, on measures such as fourth-grade reading proficiency, New York already lagged the nation.

Student absenteeism, a roadblock to achievement, also has climbed.

Public school enrollment has not returned to 2019 levels, while charter school enrollment has steadily increased. That divergence is a sign that parents frustrated by remote learning and concerned about learning gaps are exploring alternatives.

Meanwhile, New York parents have grappled with soaring child-care expenses. Affordability, including housing and the cost of raising a family, is a key reason why New Yorkers with young children were more likely to leave the city than others, a Fiscal Policy Institute report found.

Number of dropouts
–39.8%
The total number of per capita dropouts in New York Department of Education schools. The decline came as public school enrollment fell.
High school graduates
+7.7%
Total number of students graduating per capita in four years from DOE schools.
Daycare capacity
+1.8%
Total capacity in center- and home-based child care centers.
School enrollment
–6.1%
Chronic student absenteeism
+32.0%
Percentage change in students who miss at least 10% of the school year, which was 3.4 per every 10 students in the 2023-2024 school year.
Daycare costs
+100.0%
Annual family and group daycare center rates for infants — typically among the most affordable options — have doubled since the start of the pandemic.

Social Services

The pandemic was especially challenging for low-income New Yorkers, who often held jobs that couldn’t be done remotely. Many such positions were axed in the early days of lockdowns, and even when hiring picked up, in-person work came with the risk of Covid-19 infections.

Federal stimulus checks provided financial relief to some of the neediest New Yorkers, but the burst of inflation that peaked in 2022 was especially hard on this group.

More New Yorkers live in poverty now than in 2019, an increase that has contributed to more residents on SNAP and in the shelter system. The city has invested in programs to help these New Yorkers, such as Fair Fares, which received an additional $20 million in funding at the end of 2023.

Fair Fares enrollment
+476.4%
Number of low-income New Yorkers receiving a 50% discount on subway and bus fares.
IDNYC cards issued
+47.6%
Number of people participating in the city’s free identification card program. The offering, which is available regardless of immigration status, is meant to remove a critical barrier to opening bank accounts and enrolling in certain social services.
SNAP recipients
+17.5%
The number of people on Supplemental Nutrition Assistance Program.
Shelter population
+44.1%
The number of people in the city’s shelter system for the homeless.

Arts and Culture

On March 12, 2020, Broadway went dark — and it would stay that way for about a year and a half.

Its closure was one of New Yorkers’ first hints of how the pandemic would reshape every aspect of life in one of the world’s foremost cultural capitals.

When arts and sports venues began reopening, pandemic caution still abounded. Capacity limits meant rows of seats at Yankee Stadium and Madison Square Garden sat empty. Museums restricted ticket sales to limit crowding, implemented rigid safety protocols and checked vaccination cards.

Today, Broadway’s annual gross revenue remains well below its record-breaking 2019 total, but attendance has nearly doubled from its pandemic-era trough. Museum visits have rebounded as tourists have returned. And after a deep playoff run, including the first World Series in the Bronx in 15 years, crowds have flocked to Yankee Stadium. The ballpark last year notched attendance that was about even with 2019.

Visitors to Cultural Institutions Group
+15.4%
The number of visitors to 34 nonprofit museums, zoos, performance spaces and historical societies.
Yankees game attendance
+0.2%
Average attendance per game.
Parks & Recreation cultural activities
–15.9%
Tax dollars spent on the department’s cultural activities.
Visitors to the Metropolitan Museum of Art
–21.4%
Visitors to all Met museum locations, including the Cloisters.
Broadway grosses
–31.8%
Total earned by Broadway shows over an entire season.