July 28, 2016 8:07 PM ET


Company Overview of Chase Bank USA, National Association

Company Overview

Chase Bank USA, National Association provides financial services, which includes consumer and commercial banking. The bank serves consumers and small businesses through bank branches, ATMs, mortgage offices, and online and mobile banking as well as through relationships with auto dealerships and schools and universities. The bank also issues credit cards. The bank was formerly known as Chase Manhattan Bank USA, National Association and changed its name to Chase Bank USA, National Association in March, 2005. The bank was founded in 1982 and is headquartered in Newark, Delaware. Chase Bank USA, National Association operates as a subsidiary of J.P. Morgan Equity Holdings, Inc.

201 North Walnut Street

Wilmington, DE 19801

United States

Founded in 1982



Key Executives for Chase Bank USA, National Association

President and Director
Chief Financial Officer and Director
Senior Vice President
Vice President and Controller
Vice President
Compensation as of Fiscal Year 2016.

Chase Bank USA, National Association Key Developments

United Continental Holdings, Inc., United Airlines, Inc., and MileagePlus Holdings LLC Enter into Second Amended and Restated Co-Branded Card Marketing Services Agreement with Chase Bank USA, N.A

On September 11, 2015, United Continental Holdings, Inc., United Airlines, Inc., and Mileage Plus Holdings, LLC, and United entered into a Second Amended and Restated Co-Branded Card Marketing Services Agreement with Chase Bank USA, N.A., pursuant to which members of the Company's MileagePlus loyalty program earn frequent flyer miles for making purchases using a MileagePlus credit card issued by Chase. The Agreement provides for joint marketing and other support for the MileagePlus credit card. The Agreement, which replaces the prior co-branded card marketing services agreement among UCH, United, MPH and Chase, also extends the term of the agreement and modifies certain other terms of the agreement. In connection with the Agreement, United and MPH entered into an amendment and extension of their Amended and Restated Co-Branded Card Strategic Alliance Agreement with Visa U.S.A., Inc., and United amended and extended its Merchant Services Bankcard Agreement with JPMorgan Chase Bank, N.A. and Paymentech LLC.

AG Caldwell Announces an Agreement with Chase Bank USA N.A and Chase Bankcard Services, Inc

AG Caldwell announced an agreement with Chase Bank USA N.A. and Chase Bankcard Services, Inc. that will require the bank to reform its credit card debt collection practices and pay restitution to consumers affected by its unlawful collections activity. The agreement requires Chase to reform its credit card debt collection practices in areas of declarations, collections litigation, debt sales and debt buying. Among other reforms, the agreement requires new safeguards to help ensure debt information is accurate, and that inaccurate data is corrected. Also, Chase's debt buyers are prohibited from reselling consumer debts to other purchasers. The agreement ensures Chase will fulfill $50 million in consumer restitution through a separate 2013 consent order reached with the federal Office of the comptroller of the currency.

Chase Bank USA Struck $136 Million Settlement Agreement with Massachusetts Attorney General Maura Healey

Chase Bank USA has struck a $136 million settlement agreement with Massachusetts Attorney General Maura Healey and other government officials across the country for a series of allegedly illegal debt collection practices against credit card holders. The JPMorgan Chase unit reached a settlement with the U.S. Consumer Financial Protection Bureau and attorneys general from 47 states and the District of Columbia. Under the deal, Massachusetts will receive more than $2.8 million. Among other practices, Chase allegedly tried to collect debts from customers for accounts that did not belong to them, filed deceptive affidavits in a practice known as robosigning, and miscalculated customers' debt when filing debt collection lawsuits, according to Healey's office. As a result of the practices, Chase gave credit reporting agencies inaccurate information. The settlement calls for Chase to stop seeking to collect debt from an estimated 9,000 Massachusetts residents and hundreds of thousands more nationwide, and to stop reselling customers' debt to other firms, among other safeguards.

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