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November 25, 2015 8:33 AM ET


Company Overview of Health Care Service Corporation

Company Overview

Health Care Service Corporation, through its operating divisions and subsidiaries, provide various health and life insurance products and related services in Illinois, Montana, New Mexico, Oklahoma, and Texas. It offers group life, disability, and dental solutions, as well as a range of other individual solutions. The company also provides various care management and wellness resources, and online tools to provide customers with access to their account information. It primarily serves the employer group market. Health Care Service Corporation was formerly known as Hospital Service Corporation and changed its name to Health Care Service Corporation in 1975. The company was founded in 1936 and...

300 East Randolph Street

Chicago, IL 60601

United States

Founded in 1936





Key Executives for Health Care Service Corporation

Chief Executive Officer
Age: 62
Chief Financial Officer and Senior Vice President
Executive Vice President and President of Plan Operations
President of Blue Cross and Blue Shield of Texas
Age: 60
Compensation as of Fiscal Year 2015.

Health Care Service Corporation Key Developments

Health Care Service Corporation Names Andy Napoli as Senior Vice President and Chief Customer Service Officer

Health Care Service Corporation announced that Andy Napoli is named senior vice president and chief customer service officer. In this role, Napoli will report to Karen Atwood, executive vice president, Service and Technology, HCSC, and will lead the Service Delivery and Operations (SDO) Division where he will help build upon HCSC's reputation for superior customer service. Napoli is a veteran and served nearly 15 years in the U.S. Army, including a tour during Desert Storm. He brings strong leadership experience from executive roles at various esteemed companies, including Aetna, The Hartford Financial Services Group, CUNA Mutual Group, Nationwide and Progressive. Most recently, Andy served as vice president in the Office of the President, where he was responsible for strategy, process excellence, integration and other projects related to government services, commercial and specialty business. Prior to Aetna, he served as president of consumer markets and head of enterprise business services at The Hartford Financial Services Group.

Health Care Service Corporation Announces Management Changes

Health Care Service Corporation announced that President and CEO Pat Hemingway Hall has decided to retire, effective December 31, after 23 years of service to the company. The HCSC Board of Directors has named Paula Steiner, Executive Vice President and Chief Strategy Officer, as the company's president, effective immediately. She will become CEO on January 1, 2016. Steiner, who joined HCSC in 1997, has served in several other positions at the company, most recently overseeing corporate strategy and government programs, as well as HCSC's retail business. She also currently oversees HCSC's external affairs, which is comprised of federal government relations, including legislative and regulatory advocacy and policy, corporate media relations, public affairs and advertising.

Health Care Service Corporation Appoints Manika Turnbull as Vice President and Chief Diversity Officer Effective August 3, 2015

Health Care Service Corporation announced that Manika Turnbull has been named vice president and chief diversity officer effective August 3, 2015. In this new role, Turnbull will report to Nazneen Razi, senior vice president, chief human resources officer, HCSC, and will have responsibility for managing HCSC'sCenter for Diversity and Inclusion (D&I) initiatives, ensuring that diversity and inclusion remain cornerstones of HCSC's culture and continue to be integrated into its business operations. Turnbull currently serves as chief of staff for Blue Cross and Blue Shield of Illinois (BCBSIL), where she is responsible for supporting all activities of the Office of the President, including strategic planning, messaging and positioning, budget and personnel administration and coordination.

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