How to End Ticket Scalping

Laws against ticket-buying software are a good idea, but they won't solve the problem.

Not quite this scary.

Photographer: Paul Kane/Getty Images

Most music fans know the feeling: You wait for tickets to a gig to go on sale, log onto a website the minute they do and can't complete the purchase. You try dozens of times in the next few hours, to no avail. When the website is finally up again, the tickets are gone. You've just competed with an army of bots -- unsuccessfully.

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