Masters in Business: Jim McCann

Barry Ritholtz interviews Jim McCann of 1-800-Flowers in this week's "Masters in Business" podcast.

This week, the “Masters in Business” radio podcast features Jim McCann, the founder and chief executive officer of 1-800-Flowers. McCann is also the author of “Talk Is (Not!) Cheap: The Art of Conversation Leadership."

Starting with a single floral shop in Manhattan, McCann went on to transform what had been a sleepy retail industry into a national platform. He did so by embracing technology, first with 800 numbers, then with AOL, the Internet and finally mobile and social media.

Listen to the podcast here, on Apple iTunes or on SoundCloud. All of our prior podcasts are available on iTunes. Next week, I speak with Cliff Asness of AQR Capital Management.

This column does not necessarily reflect the opinion of Bloomberg View's editorial board or Bloomberg LP, its owners and investors.

    To contact the author on this story:
    Barry L Ritholtz at britholtz3@bloomberg.net

    To contact the editor on this story:
    Kirsten Salyer at

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