Companies Aren't Immune From IT Holes

Human beings have a tendency to think that if they’ve been doing something for a while and nothing bad has happened, then it must be safe -- and so they get lazy.

Lest we need any reminder that the government is not the only organization capable of big, messy information-technology failures, Felix Salmon has laid out some Technicolor meltdowns in the private sector (and kindly references my upcoming book about failure and recovery, which Felix is reading in galleys). He references James Reason's Swiss cheese model, which I write about in the book. Broadly, the idea is that you may have security layers with a bunch of holes in them, but if you layer enough of them together, you're still pretty well protected, because the odds of the holes lining up on seven or eight layers are still pretty slim.

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