Financial Products UX

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Our
Reason
for Being

How do we describe the design challenges posed by one of the world’s most important financial software ecosystems? Complex and vast, for a start. And that’s what Bloomberg’s Financial Products UX team lives for. Solving big issues and defining the user experience for a product where billions of dollars are at stake. We operate in nimble, high impact teams within a company that values our work deeply. This is a place for passion and dedication, ideas and humility, where seriousness of purpose and a sense of humor are the fuel we run on.

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What We Do

The World We Thrive In

We are devoted to enhancing our company’s flagship software platform – the iconic Bloomberg Terminal. The scale of the Terminal is vast – much like apps in an operating system. This gives our team a wide range of challenges and endlessly diverse opportunities to explore solutions for varied user types and domains, from desktop to mobile, hardware to software.

Learn more about our team and what
we do in this video.



Process

It All Comes Together

Our worldview begins and ends with our users’ needs — it’s all about them. When beginning on a major initiative, we conduct research to get to the next level of insight about our clients’ goals and challenges. Emphasizing low-fidelity iterations, we generate ideas, test them in our in-house usability lab, all the while making sure we’re aligned with our technology and business partners. In our small teams, we own these solutions — from beginning to end.

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Our Team

Our People Make it Happen

Keeping everything going smoothly is a dream team of UX skillsets — from interaction design to prototyping, visual design to usability analysis. Much like the user experiences we shape, our team works together seamlessly, collaborating on projects senior management deems crucial for our customers. We get kudos as the company acknowledges and affirms the value we add to the product. And always, we’re scouring the world for the best talent around to keep the momentum going.

  • Interaction Designer

    Interaction designers at Bloomberg are responsible for concept development, wireframe design, and low fidelity prototyping. They visit customers to conduct contextual inquiries, document their observations and synthesize their findings to inform their design solutions.

  • Visual Designer

    Working closely with Interaction Designers and software developers, Visual Designers establish the visual language across all channels, including mobile, balancing the needs of the brand with the need for clear and precise display of complex data.

  • User Experience Researcher

    User Experience Researchers employ a wide variety of research methodologies including task-based lab sessions, ethnographic interviews, heuristic evaluations, card sorts, and usage and feedback data analysis. Our state-of-the-art usability lab is equipped with video, screen capture and eye-tracking technology.

  • Prototyper

    Our prototypers are responsible for building interactive prototypes to validate design concepts for next-generation products. They work closely with the other members of the team to quickly turn interaction and visual design specifications into high-fidelity prototypes that are used by our customers in usability testing.

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Projects

A Gradual Revolution

Our team is tasked with a diversity of projects. We design the desktop and mobile platforms as well as the individual applications through which Bloomberg customers access a rich ecosystem of financial data, news, and analytics. To ensure a cohesive experience for our customers, we establish common design patterns for all applications to follow.

UX Design at Bloomberg is an ongoing re-imagining of 30 years of software evolution, constantly striving to understand our customers’ needs and improve their experience. It’s a gradual revolution.

UX Case Study (PDF)

UX Case Study II (PDF)

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Culture

We’re In This Together

The UX team is part of the larger Bloomberg culture — and that’s a good thing. Palpable without being overwhelming, the ethos here is about energy and ideas, teamwork, performance. A flat structure offers meaningful access to senior management, and fuels interaction across the entire organization. Transparency is a key value here, so we are always aware of company performance and understand the larger goals we’re working towards. Our global headquarters in New York City reflects this decidedly un-corporate culture with a stylish, open and dynamic workspace — an inspiring user experience of its own.

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Careers

Make Your Mark

We’re looking for smart thinkers in our New York City headquarters! For passionate, talented, ready-for-any-challenge UX professionals across a range of experience levels, Bloomberg is the place to be. Take a look at the following positions and see where you can make your mark.

If you have questions about any of our positions, please contact: Brian Trombino.

  • Technical Writer

    New York, NY

    Contribute to an online Help system infused with the energy and drive of the iconic Bloomberg Terminal. The Bloomberg Financial Products Documentation team writes and produces Help resources that are vital building blocks of the Bloomberg client experience. Our Help Pages and product tours make a real impact on our flagship product and on the business of our clients. We don’t just tell our clients how to use the vast integrated platform of functionality on the Terminal—we show them why the product helps them meet their goals when billions of dollars are at stake.

  • Technical Writer – Contract

    New York, NY

    Product Documentation sits within the Consistency & Discoverability arm of UX Design in Bloomberg Financial Products. UX Design at Bloomberg is an ongoing re-imagining of 30+ years of Product evolution, constantly striving to understand our clients’ needs and improve their experience.

  • User Experience Design Intern

    New York, NY

    As a design intern, you will be fully responsible for the design by brainstorming, sketching, and wireframing all aspects from concept to final product. You will focus on the overall concepts and architecture as well as every interaction design detail. You will also get the chance to perfect your research skills by assisting the research intern.

  • Visual Design Intern

    New York, NY

    Our team is seeking candidates with demonstrated editorial layout, strong typographic skills, who can communicate in a clear, concise and compelling fashion, to work for a 3 month period during the summer. Not only will interns get the opportunity to work in a talented and growing team with mentorship opportunities, but they will also get the chance to understand how visual design is applied to a specialized domain – financial services – with unique user needs.

Events and Announcements

In the Conversation

We constantly mix with the shakers-slash-movers in the larger UX community, sponsoring and attending industry events. Sometimes we play host to gatherings here in our gleaming New York headquarters.

Be in the Know

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Bloomberg UX in the News

UPCOMING EVENTS

Interaction 17
February 3-8 New York, NY

World IA Day
February 18 New York, NY

CHI 2017
May 6-11 Denver, CO

Contact Us

VISIT

Bloomberg L.P.

SPONSORSHIPS / EVENTS

Elaine Kwong ekwong2@bloomberg.net