Financial Products UX

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Our
Reason
for Being

How do we describe the design challenges posed by one of the world’s most important financial software ecosystems? Complex and vast, for a start. And that’s what Bloomberg’s Financial Products UX team lives for. Solving big issues and defining the user experience for a product where billions of dollars are at stake. We operate in nimble, high impact teams within a company that values our work deeply. This is a place for passion and dedication, ideas and humility, where seriousness of purpose and a sense of humor are the fuel we run on.

What We Do

The World We Thrive In

We are devoted to enhancing our company’s flagship software platform – the iconic Bloomberg Terminal. The scale of the Terminal is vast – much like apps in an operating system. This gives our team a wide range of challenges and endlessly diverse opportunities to explore solutions for varied user types and domains, from desktop to mobile, hardware to software.

Learn more about our team and what we do in this video.

 


Process

It All Comes Together

Our worldview begins and ends with our users’ needs — it’s all about them. When beginning on a major initiative, we conduct research to get to the next level of insight about our clients’ goals and challenges. Emphasizing low-fidelity iterations, we generate ideas, test them in our in-house usability lab, all the while making sure we’re aligned with our technology and business partners. In our small teams, we own these solutions — from beginning to end.

Our Team

Our People Make it Happen

Keeping everything going smoothly is a dream team of UX skillsets — from interaction design to prototyping, visual design to usability analysis. Much like the user experiences we shape, our team works together seamlessly, collaborating on projects senior management deems crucial for our customers. We get kudos as the company acknowledges and affirms the value we add to the product. And always, we’re scouring the world for the best talent around to keep the momentum going.

  • Interaction Designer

    Interaction designers at Bloomberg are responsible for concept development, wireframe design, and low fidelity prototyping. They visit customers to conduct contextual inquiries, document their observations and synthesize their findings to inform their design solutions.

  • Visual Designer

    Working closely with Interaction Designers and software developers, Visual Designers establish the visual language across all channels, including mobile, balancing the needs of the brand with the need for clear and precise display of complex data.

  • User Experience Researcher

    User Experience Researchers employ a wide variety of research methodologies including task-based lab sessions, ethnographic interviews, heuristic evaluations, card sorts, and usage and feedback data analysis. Our state-of-the-art usability lab is equipped with video, screen capture and eye-tracking technology.

  • Prototyper

    Our prototypers are responsible for building interactive prototypes to validate design concepts for next-generation products. They work closely with the other members of the team to quickly turn interaction and visual design specifications into high-fidelity prototypes that are used by our customers in usability testing.

Projects

A Gradual Revolution

Our team is tasked with a diversity of projects. We design the desktop and mobile platforms as well as the individual applications through which Bloomberg customers access a rich ecosystem of financial data, news, and analytics. To ensure a cohesive experience for our customers, we establish common design patterns for all applications to follow.

UX Design at Bloomberg is an ongoing re-imagining of 30 years of software evolution, constantly striving to understand our customers’ needs and improve their experience. It’s a gradual revolution.

UX Case Study (PDF)

UX Case Study II (PDF)

Culture

We’re In This Together

The UX team is part of the larger Bloomberg culture — and that’s a good thing. Palpable without being overwhelming, the ethos here is about energy and ideas, teamwork, performance. A flat structure offers meaningful access to senior management, and fuels interaction across the entire organization. Transparency is a key value here, so we are always aware of company performance and understand the larger goals we’re working towards. Our global headquarters in New York City reflects this decidedly un-corporate culture with a stylish, open and dynamic workspace — an inspiring user experience of its own.

Careers

Make Your Mark

We’re looking for smart thinkers in our New York City headquarters! For passionate, talented, ready-for-any-challenge UX professionals across a range of experience levels, Bloomberg is the place to be. Take a look at the following positions and see where you can make your mark.

If you have questions about any of our positions, please contact Brian Trombino and Elaine Kwong.

  • EXPERIENCED INTERACTION DESIGNER

    New York, NY

    Our Interaction Designers are multi-skilled innovators with extremely strong interaction design skills, user research and usability testing expertise, and an eye for aesthetics. This position is for a thoughtful designer with a passion for making complex data and workflow problems simpler. This individual thrives in a highly collaborative and cross-disciplinary team environment. We offer the unique opportunity to help shape the most ubiquitous and influential software product in the financial space.

  • EXPERIENCED VISUAL DESIGNER

    New York, NY

    The Visual Design team is all-hands-on-deck, flexibly flipping between working on very granular UI details to large-scale application design. You will iterate on out-of-the-box solutions and solve complex hierarchical problems in the financial arena that involve large data sets and intricate workflows. Projects range widely from establishing iconography to designing applications, widgets, or UI framework elements. You will collaborate closely with a multi-disciplinary team of visual designers, interaction designers, product owners, and engineers to push new functionality to clients.

  • SENIOR USER EXPERIENCE RESEARCHER

    New York, NY

    The UX Research team answers the driving questions posed by our designers and product teams. We lead user research initiatives that inform critical design and business decisions about Bloomberg’s Financial Products — including the iconic Terminal — on desktop and mobile. Working in a state-of-the-art usability lab and in the field, at all stages of product development, we identify key issues our users may encounter. Collaborating closely with designers, product managers, and engineers, UX research is critical to Bloomberg’s ongoing pursuit of creating intuitive, innovative, and best-in-class financial software.

  • TECHNICAL WRITER

    New York, NY

    Contribute to an online Help system infused with the energy and drive of the iconic Bloomberg Terminal. The Bloomberg Financial Products Documentation team writes and produces Help resources that are vital building blocks of the Bloomberg client experience. Our Help Pages and product tours make a real impact on our flagship product and on the business of our clients. We don’t just tell our clients how to use the vast integrated platform of functionality on the Terminal—we show them why the product helps them meet their goals when billions of dollars are at stake.

Events and Announcements

In the Conversation

We constantly mix with the shakers-slash-movers in the larger UX community, sponsoring and attending industry events. Sometimes we play host to gatherings here in our gleaming New York headquarters.

Contact Us

VISIT

Bloomberg L.P.

SPONSORSHIPS / EVENTS

Elaine Kwong ekwong2@bloomberg.net