April 26, 2018 11:32 PM ET

Healthcare Providers and Services

Company Overview of Paradigm Management Services, LLC

Company Overview

Paradigm Management Services, LLC, doing business as Paradigm Outcomes, provides acute and ongoing case management services for people with acquired brain injuries, spinal cord injuries, multiple traumas, amputations, burns, and chronic pain. The company focuses on providing catastrophic medical management in the workers’ compensation industry. It offers clinical and financial outcomes for catastrophic injuries and complex pain conditions; and clinical and financial results for catastrophic and complex claims, including traumatic brain injuries, spinal cord injuries, multiple traumas, amputations, burns, and complex and chronic pain management. The company also provides outcome plans for acu...

1277 Treat Boulevard

Suite 800

Walnut Creek, CA 94597

United States

Founded in 1991





Key Executives for Paradigm Management Services, LLC

Chief Executive Officer
Age: 57
Executive Chairman
Age: 69
Founder, Senior Medical Officer and Director
Executive Vice President of Finance & Business Development
Senior Vice President of Operations
Compensation as of Fiscal Year 2017.

Paradigm Management Services, LLC Key Developments

Paradigm Outcomes Announces Board Appointments

Paradigm Outcomes announced that Jennifer Hinshaw as Chief Product and Strategy Officer and Tom Mastri as Executive Vice President of Finance and Business Development. All executives have previously served in related leadership roles at the company and will report directly to CEO John Watts. Jennifer Hinshaw will serve as Chief Product and Strategy Officer. In this newly created role, Hinshaw will be responsible for innovation of Paradigm's core offerings, building the next generation of services and tools that empower the company's clinicians and case managers to work more efficiently. Jennifer brings more than 25 years of experience in healthcare strategy, operations and large-scale change management to the role. Prior to joining Paradigm in 2015, Jennifer served as Vice President of Admissions at CRC. There, she was responsible for leading the transformation of the intake, admissions and call center operations and for improving UR and managed care contracting capabilities across the company's residential and outpatient treatment facilities. Tom's new role as Executive Vice President of Finance and Business Development will focus on bringing operational excellence and a common set of best practices throughout the combined enterprise. Tom will also continue as a member of Paradigm Outcomes Board of Directors. Previously, Tom served as Paradigm's Chief Financial Officer and Chief Administration Officer. He oversaw the company's corporate finance, risk management, legal, human resources, IT and analytics departments. Before joining Paradigm, Tom served as CFO, Treasurer and Vice President of Coventry Health Care, and as Vice President and Controller of First Health.

Paradigm Outcomes Announces Executive Changes

Paradigm Outcomes announced the appointment of John Watts Jr. to the Chief Executive Officer position. Watts will lead the strategic expansion of the nation’s leading provider of catastrophic and complex care management solutions. He will retain his position on the Board of Directors. Jim Hudak, who has served as Paradigm’s CEO since 2011, will become Executive Chairman, thereby implementing a designed succession plan. Previously, Watts spent 12 years at Anthem. While at Anthem, he held numerous management positions, including President and CEO of Blue Cross Blue Shield of Georgia, President and CEO of Anthem National Accounts, and President and CEO of Anthem’s Commercial and Consumer Business. Since leaving Anthem, Watts has served as Executive Chairman of several venture or private equity backed companies including Healthplan Holdings, International Medical Group, Implantable Provider Group and MdDatacor. He also served as a Managing Director of CCI, a specialty consulting firm that works with McKinsey & Company to manage peer to peer forums for CEOs and their direct reports in healthcare and technology. Watts has also served on the boards of CareCentrix and Metcare, Blue Cross and Blue Shield of Minnesota and CDx Holdings. Watts will assume the Paradigm Chief Executive Officer role effective October 16.

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