November 17, 2017 11:37 PM ET

IT Services

Company Overview of IBEX Global Solutions plc

Company Overview

IBEX Global Solutions Plc provides contact center services and other business process outsourcing solutions to blue chip customers. It offers a suite of teleservices solutions that are designed to support and complement overall customer service strategy; multi channel delivery solutions covering, chat, SMS, Email, IVR, social media, and analytics; and back office solutions comprising account management, social media remediation, finance and accounting, survey collection, claims management, and order verification/confirmation. The company also provides multi language solutions for business needs; and engagement model solutions. It serves communications and media, financial services, technolog...

1700 Pennsylvania Avenue NW

Suite 560

Washington, DC 20006

United States

Founded in 2002

15,838 Employees

Phone:

202-580-6200

Key Executives for IBEX Global Solutions plc

Chief Executive Officer and Executive Director
Age: 55
Chief Financial Officer and Executive Director
Age: 53
Chief Operating Officer
Senior Vice President of International Operations
Senior Vice President of Operations Support
Compensation as of Fiscal Year 2017.

IBEX Global Solutions plc Key Developments

IBEX Global Expands Portmore Operations

IBEX Global Jamaica is expanding its business operation in Portmore Pines Plaza, St Catherine, by some 30,000 square feet as it seeks to fulfil its commitment of 5,000 jobs to Jamaica. The company, which currently occupies 10,000 square feet of space across three floors in Portmore Pines Plaza, has now taken over the space formerly operated by Empire Supermarket. The outsourcing company has entered into a lease agreement with Real Properties Limited. The company's new location is slated to be opened September 25, 2017 and will create space for agent production, additional training and conference rooms, and common areas for employees. The expansion will also result in the employment of an additional 600 people, including agent- and management-level positions, bringing total employment numbers of the company to 1,200. The company has invested $1.5 million in the expansion. The company anticipates that the expansion will improve its ability to service clients as well as increase current client numbers.

IBEX Global Solutions Announces Cancellation Of Admission To Trading On AIM

At the request of the IBEX Global Solutions plc trading on AIM for the ordinary shares of 1 pence each fully paid has been cancelled from 02/12/2016 7:00am.

IBEX Global Solutions Expects Cancellation Of Shares From Trading On AIM To Occur On December 2, 2016

India Bidco announced that as at 1.00 p.m. (London time) on 24 November 2016 valid acceptances had been received in respect of a total of 8,445,351 IBEX Global Solutions Plc (IBEX) Shares, representing, in aggregate, approximately 21.37% of the existing issued share capital of IBEX, which India Bidco may count towards the satisfaction of the Acceptance Condition of the Offer. The Resource Group International Limited (TRGI) had an interest in 28,075,676 IBEX Shares (representing approximately 71.05% of the issued share capital of IBEX) prior to announcement of the Offer on 21 October 2016. In addition, TRGI has acquired 20,000 IBEX Shares outside of the Offer (representing approximately 0.05% of the issued share capital of IBEX) since that date. Accordingly, as at 1.00 p.m. (London Time) on 24 November 2016, TRGI either owned, had acquired or had received valid acceptances of the Offer in respect of, in aggregate, 36,541,027 IBEX Shares, representing approximately 92.47% of the existing issued share capital of IBEX, held outside treasury, which may be counted towards satisfaction of the Acceptance Condition. Following receipt of the acceptances, India Bidco announced that the Offer has been declared unconditional as to acceptances. India Bidco also confirms that all remaining conditions to the Offer have now either been satisfied or waived. Accordingly, India Bidco announced that the Offer is declared unconditional in all respects. IBEX will give not less than five business days' prior notice of any proposed Cancellation. IBEX expect this Cancellation will occur at 7.00 a.m. on 2 December 2016.

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